Complete the form to purchase a 12-month OpenNebula Enterprise support plan for one zone (one OpenNebula instance). Some benefits of our pricing model:

  • Support cost is per pack of 10 servers (“hosts” or “hypervisors”) in KVM/LXD clouds and per vCenter cluster in VMware clouds
  • We apply a progressive discount so the cost per server decreases as the size of the cloud increases
  • There is a maximum cost per zone (OpenNebula instance), there is no extra cost beyond 200 servers or 20 vCenter clusters within the zone
  • There are support extensions for Front-end in HA configurations and Hypervisor Hosts support

Contact us if:

  • You are planning to run several instances in a federated environment. A progressive discount is applied for additional zones within the same administrative domain and we offer flat fee subscriptions for unlimited zones and servers within the same administrative domain
  • You will have different types of hypervisors within the same zone
  • You are planning to grow beyond 100 hypervisors. The maximum number of servers that can be managed within a single zone strongly depends on the performance and scalability of the underlying platform infrastructure, mainly the storage subsystem, and the execution profile of the workload. The scalability of OpenNebula has been thoroughly tested with 10.000 VMs on 2.500 servers. There are multiple customers running production zones with more than 500 servers. Contact us to evaluate your infrastructure and the maximum number of servers we can commercially support
  • You are interested in the Services Add-ons, including value-added services like cloud deployment, verification and upgrade

If you’re an existing OpenNebula Enterprise customer and would like to add servers, upgrade, or renew your annual subscription, please contact your sales representative, email, or open a new ticket at our subscriber portal.

Do not hesitate to contact us if you have questions. You can also download our Support Subscription Guide and Support Policy.

We look forward to helping you!

Support Subscription Order Form

Fields marked with a * are required

A. Estimate the Cost of the Annual Support Subscription per OpenNebula Instance ("Zone")

Download a copy of the Support Subscription Guide with a detailed description of the support levels and their cost.

Subscriptions are offered per pack of 10 managed servers (“hosts”) in KVM/LXD clouds and per vCenter cluster in VMware clouds. Beyond the first 10 KVM/LXD servers and vCenter cluster the cost of additional packs and instances is reduced by a 40%.

There is no extra cost beyond 200 KVM/LXD servers and 20 vCenter instances. This avoids having to track and manage individual server or vCenter cluster count enabling you to take advantage of the elastic nature of cloud, especially as you scale your infrastructure.

Cloudbursting functionality implies an additional cost according to the number of public cloud regions (each region is represented by a single cloudbursting host in OpenNebula). Beyond the first cloud region the cost of additional regions is reduced by a 40%, and there is no extra cost beyond 5 cloud regions.

The Front-end HA Extension provides commercial support for setting up a high available cluster for OpenNebula core services.

The Hypervisor Hosts Extension extends the OpenNebula Support subscription to the virtualization nodes in the Open Cloud Reference Architecture.

B. Company Information

C. Main Contact (Named Account in the Subscriber Portal)

D. Technical Contact (Named Account in the Support Center)

Click the button below and:

You will receive a welcome email from our Admin Team to confirm the creation of an account at our subscription and support portals.

Our Support Team will contact you to gather relevant info about your infrastructure and configuration in order to give you the best support.

We accept Purchase Orders and the following payment methods: Credit Card, PayPal and Bank Wire Transfer. The invoice will be available at the subscription portal.