OPENNEBULA SUPPORT ADD-ONS

 

Support Add-ons enhance the OpenNebula support subscription with value-added services to simplify cloud operation and management.

 
 
The Cloud Deployment Add-on helps you design, plan and deploy an OpenNebula cloud based on your premises according to the Open or the VMware Cloud Reference Architecture.
 
 

Time and cost depend on the size, heterogeneity and complexity of the infrastructure, starting at 3 days for the Engineering Phase and €4.500 ($5,625) for small scale infrastructures.

 
 
 

WHAT THE ADD-ON INCLUDES

 
The OpenNebula Deployment is performed remotely and usually includes:

  • Assessment of storage, networking, monitoring, and authentication data center services
  • Design the cloud architecture according to OpenNebula reference architecture
  • Deployment of an OpenNebula cloud on your infrastructure
  • Configuration and tuning of OpenNebula for optimal performance
  • Verification testing to ensure the correct and efficient working of OpenNebula
  • Share knowledge on the use of OpenNebula

 
 
 

WHAT THE ADD-ON EXCLUDES

 
The OpenNebula Deployment add-on excludes:

  • The configuration of advanced features like high availability, hybrid cloud, and datacenter federation if the customer does not have a support subscription with those extensions.
  • The integration with those datacenter services or platforms that are not supported by the OpenNebula distribution.
  • The deployment and configuration of the underlying datacenter services or platforms for processing, storage and networking. These services should be previously installed and configured according to the instructions that will be available in the Cloud Architecture Design report, more precisely in the Infrastructure Readiness, delivered after the Design Phase of the service. The deployment of the hypervisor hosts is included if the customer has support with the hypervisor hosts extension.

The Cloud Verification Add-on is usually contracted at the beginning of the support subscription to verify your OpenNebula-based cloud design and installation.
 
 

Time and cost depend on the size, heterogeneity and complexity of the infrastructure, starting at 2 days for the Engineering Phase and €3.000 ($3,750) for small scale infrastructures. Contact us to request a quote.

 
 
 

WHAT THE ADD-ON INCLUDES

 
The OpenNebula Verification is performed remotely and usually includes:

  • Assessment of your cloud architecture and configuration
  • Preparation of architecture and configuration recommendations
  • Advice for configuration of underlying datacenter services or platforms if needed
  • Configuration and tuning of OpenNebula for optimal performance
  • Verification testing to ensure the correct and efficient working of OpenNebula

 
 
 

WHAT THE ADD-ON EXCLUDES

 
The OpenNebula Verification add-on excludes:

  • The verification of advanced features like high availability, hybrid cloud, and datacenter federation if the customer does not have a support subscription with those extensions.
  • The verification of the underlying datacenter services or platforms for processing, storage and networking. The OpenNebula Verification add-on is for OpenNebula and its integration with the underlying infrastructure components, but not a verification of the infrastructure components themselves. The verification of the hypervisor hosts is included if the customer has support with the hypervisor hosts extension.
  • The verification of modified software and code not distributed as part of an official Product distribution, releases not available at OpenNebula Websites, technology preview features and unsupported platform or third-party drivers.

The Cloud Upgrade Add-on provides an upgrade of your OpenNebula instance.
 
 

We offer one-time upgrades or all upgrades for the duration of the subscription term. Time and cost depend on the size, heterogeneity and complexity of the infrastructure, starting at 1 day for the Engineering Phase and €1.500 ($1,875) for small scale infrastructures.

 
 
 

WHAT THE ADD-ON INCLUDES

 
The OpenNebula Upgrade is performed remotely and usually includes:

  • Cloud architecture analysis
  • Preparation of upgrade plan
  • OpenNebula upgrade to the latest version
  • Verification testing to ensure the correct and efficient working of OpenNebula

Upgrades are performed without downtime for the VMs and a minimal disruption for the cloud service.

 
 
 

WHAT THE ADD-ON EXCLUDES

 
The OpenNebula Upgrade add-on excludes:

  • The upgrade of advanced features like high availability, hybrid cloud, and datacenter federation if the customer does not have a support subscription with those extensions.
  • The upgrade of the underlying datacenter services or platforms for processing, storage and networking. The OpenNebula Upgrade add-on is for OpenNebula and its integration with the underlying infrastructure components, but not an upgrade of the infrastructure components themselves. The upgrade of the hypervisor hosts is included if the customer has support with the hypervisor hosts extension.
  • The upgrade of modified software and code not distributed as part of an official Product distribution, releases not available at OpenNebula Websites, technology preview features and unsupported platform or third-party drivers.

 

Support Guide

Download a copy of the Support Subscription Guide with a detailed description of the support levels and benefits.